Privacy Policy
Your privacy is important to us. It is GramSales's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, gramsales.com, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of February 18, 2026.
Information We Collect
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions. This includes your name, email address, and any other data you submit through registration or account forms.
"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services. This may include your browser type, IP address, device information, and usage patterns within our Chrome extension and web application.
Use of Information
We may use your personal information for the following purposes:
- To provide and maintain our CRM services for Telegram
- To personalize your experience with our Chrome extension
- To process your subscription and manage your account
- To communicate with you about updates, features, and support
- To improve our services and develop new features
- To comply with legal obligations
Telegram Data
GramSales operates as a Chrome extension that enhances your Telegram Web experience. We want to be transparent about how we handle your Telegram data:
- We do not read, store, or transmit the content of your Telegram messages to our servers
- Contact labels, notes, and reminders you create are stored securely in your account
- AI features process message context only when you explicitly request suggestions, and data is not retained after processing
- We never share your Telegram contact data with third parties
Security of Your Information
We take commercially reasonable steps to protect the personal information you provide to us. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong, unique passwords for your account.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your account is deleted, we will remove your personal data from our systems within 30 days, except where we are required to retain it by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Export your data in a portable format
- Withdraw consent at any time
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@gramsales.com.